top of page
Frequently Asked Questions
Do you offer worldwide shipping?
Yes I do, you can see all my shipping costs at the checkout cart!
 

Is all of your artwork framed?
Most art will be framed but this is subject to each art piece individually. You can find information in each art pieces description about its framing, sizing and materials.
 
 
How are the paintings packaged for shipping?
All paintings will be wrapped in bubble wrap, canvas will be secured with protective corners, paper pieces/posters will be places in a sturdy cardboard envelope/box. All art pieces will be labeled with ‘handle with care/fragile/do not bend’’ stickers.
 
 
Can I request a custom painting or artwork?
Yes, just get in touch with me trough contact page or on my social media pages and I would be happy to hear your requests!
 
 
Can I request a specific ring size or necklace length?
Yes, please refer to the ‘contact’ page and describe the length and sizing you require for your jewellery.
 
 
What is your return policy?

As an independent artist selling my artwork online, I want to ensure your satisfaction with your purchase. While I strive to provide high-quality artwork, I understand that issues may arise. Please review the return policy outlined below:
 
Eligibility for Returns:
1.1 Returns are only accepted if the artwork arrives damaged.
1.2 Artwork that arrives in perfect condition cannot be returned unless otherwise stated.
 
Reporting Damaged Artwork:
2.1 If your artwork arrives damaged, please contact me immediately, within 72 hours of delivery.
2.2 Provide detailed information and photographic evidence of the damage to assist in addressing the issue promptly.
 
 
Return Process:
3.1 Upon verifying the damage, I will guide you through the return process and provide you with return instructions if your request meets the return policy criteria.
3.2 You will be responsible for the return shipping costs, unless the return is due to an error on my part (e.g., incorrect artwork shipped). You will be refunded all shipping costs once the item arrives and shipping receipt has been shown to me.
 
 
Return Conditions:
4.1 Artwork must be returned in its original packaging, including all accessories, certificates of authenticity, and any promotional materials.
4.2 Please note that any signs of damage caused by the customer or failure to comply with the return conditions may result in the denial of the return.
 
 
Refund or Replacement:
5.1 Once the returned artwork is received and the damage is verified, I will provide you with the option of a refund or a replacement artwork, subject to availability.
5.2 If you choose a refund, I will issue it using the same payment method used for the original purchase.
5.3 If you opt for a replacement artwork, we will work together to find a suitable replacement of equal value, subject to availability.
 
 
Non-Returnable Items:
6.1 Artwork that arrives in perfect condition.
6.2 Personalised or commissioned artworks that are specifically created for you.
 
Please note that this return policy is subject to change. I will communicate any updates regarding the return policy as necessary. This return policy also refers to jewellery.
If you have any further questions or require assistance, please feel free to reach out to me directly.

Thank you for supporting my art.

I appreciate your business!



 
PRIVACY POLICY

Privacy Policy for davudovaart.com
This Privacy Policy explains how DavudovaArt collects, uses, and safeguards personal information obtained from users of the davudovaart.com. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
1.1 Personal Information: We may collect personal information such as your name, email address, postal address, and phone number when you place an order, sign up for our newsletter, or contact us through the website.
1.2 Payment Information: When making a purchase, we collect payment information, such as credit card details or other financial account information, to process your payment securely. However, we do not store your payment information on our servers. It is securely transmitted to our payment processor, which complies with industry standards for data protection.
1.3 Non-Personal Information: We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing behaviour on our website. This information is collected to improve our website's functionality, analyse trends, and enhance your user experience.
Use of Information
2.1 Personal Information: We may use your personal information to process and fulfil your orders, communicate with you about your purchases, provide customer support, and respond to inquiries or requests.
2.2 Marketing Communications: With your consent, we may send you promotional emails or newsletters to inform you about our products, special offers, or upcoming events. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or contacting us directly.
2.3 Non-Personal Information: We may use non-personal information for analytical purposes, such as monitoring website traffic, improving our website's design and functionality, and understanding user preferences.
Sharing of Information
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products to you. These service providers are contractually obligated to handle your personal information securely and only use it for the purposes specified by us.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or enforce our website policies.
Data Security
We take reasonable measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
Your Rights
You have the right to access, modify, or delete the personal information we hold about you. If you would like to exercise these rights or have any concerns about the use of your personal information, please contact us using the contact details provided at the end of this Privacy Policy.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or our privacy practices, please contact us at:
 
www.davudovaart.com/contact
 





 
TERMS OF USE

These Terms of Use ("Terms") govern your use of www.davudovaart.com (the "Website") and your interactions with DavudovaArt  ("we," "us," or "our"). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website.
Website Content
1.1 Intellectual Property: The content on the Website, including but not limited to text, images, logos, trademarks, and artwork, is protected by intellectual property rights owned or licensed by us. You may not use, copy, modify, distribute, or reproduce any content from the Website without our prior written consent.
1.2 User-Generated Content: By submitting or posting any content, including reviews, comments, or images, to the Website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content for any purpose.
Product Information and Sales
2.1 Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that the descriptions, images, or other content on the Website are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
2.2 Pricing and Availability: The prices and availability of products on the Website are subject to change without notice. We reserve the right to modify or discontinue any product at any time. We are not liable for any errors in pricing or availability information.
2.3 Orders and Payments: Placing an order on the Website constitutes an offer to purchase. We reserve the right to accept or reject any order at our discretion. All payments must be made in full at the time of purchase. We accept payment methods as indicated on the Website.
User Conduct
3.1 Prohibited Activities: You agree not to engage in any activities that may:
Violate any applicable laws, regulations, or third-party rights.
Interfere with the proper functioning of the Website.
Attempt to gain unauthorised access to the Website or any related systems.
Transmit viruses, malware, or any other harmful code.
3.2 User Accounts: If you create an account on the Website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information during the registration process and to update your account information as necessary.
Disclaimer and Limitation of Liability
4.1 Website Use: Your use of the Website is at your sole risk. The Website is provided on an "as-is" and "as available" basis without warranties of any kind, whether express or implied. We do not guarantee that the Website will be uninterrupted, error-free, or secure.
4.2 Product Use: The use of any products purchased through the Website is at your own risk. We are not liable for any damages or injuries arising from the use of our products.
4.3 Limitation of Liability: In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of the Website or the purchase of our products.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].
Changes to the Terms
We reserve the right to modify or update these Terms at any time without prior notice. It is your responsibility to review the Terms periodically. Your continued use of the Website after any modifications signifies your acceptance of the updated Terms.
Contact Us
If you have any questions, comments, or concerns regarding these Terms, please contact us at:
www.davudovaart.com/contact
bottom of page